Customer Support

Do you have any questions? We have gathered some of our most frequently asked questions concerning traveling with Interrail, the Interrail Passes, etc. here.

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Do you need additional information?

Contact our customer service on +46 85-221 79 37

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Frequently Asked Questions

How to Setup Your Mobile Pass

Check out the video explaining how to get started with your Mobile Pass. Do you prefer to read the instructions at your own pace? Below the video, you'll also find all information written down.

How can we help you?

You can also browse the topics below to find out what you are looking for.

Contact Our Support

Couldn’t you find the answer to your question? Fill in the form below or call our support at +46 85-221 79 37 and we will try our best to help you! is owned and operated by

TrainPlanet AB (org nr 5566143102)

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H1, Att: TrainPlanet, Box 613, 831 27 Östersund

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